Shipping Policy

1. Overview

JewelMap.com connects businesses across the artificial imitation fashion jewellery industry. Please note that we do not directly sell or ship products. However, the following shipping policy outlines general guidelines for our users and partners to follow when conducting transactions through our platform.

2. Shipping Arrangements

All shipping arrangements, including costs, methods, and delivery times, are to be negotiated and agreed upon between the buyer and seller directly. JewelMap.com does not take responsibility for shipping logistics or any issues that may arise during the shipping process.

3. Shipping Methods

  • Domestic Shipping: Buyers and sellers may choose from various shipping methods available within India. It is recommended that both parties agree on a reliable and secure shipping service.

  • International Shipping: For global trade, international shipping methods should be carefully selected to ensure compliance with all customs regulations and duties. Both parties should confirm the delivery timeframes and costs associated with international shipments.

4. Shipping Costs

The cost of shipping is determined by the seller and should be communicated clearly to the buyer before the transaction is finalized. The buyer is responsible for paying the agreed-upon shipping fees unless otherwise stated in the transaction terms.

5. Delivery Timeframes

Delivery times may vary depending on the shipping method chosen and the destination of the goods. Sellers should provide an estimated delivery timeframe to the buyer before the transaction is completed. Both parties should account for any potential delays due to customs, holidays, or unforeseen circumstances.

6. Tracking and Insurance

  • Tracking: Sellers are encouraged to provide tracking information to buyers to monitor the shipment's progress. Tracking details should be shared as soon as the product is dispatched.

  • Insurance: It is recommended that both parties consider shipping insurance, especially for high-value items. The responsibility for purchasing insurance should be agreed upon during the transaction process.

7. Shipping Issues and Disputes

Any disputes or issues related to shipping, such as delays, lost or damaged goods, or incorrect shipments, should be resolved directly between the buyer and seller. JewelMap.com is not liable for any shipping-related issues but may assist in facilitating communication between the parties if needed.

8. Customs and Duties

For international shipments, the buyer is responsible for paying any customs duties, taxes, or fees imposed by the destination country. It is the buyer’s responsibility to ensure compliance with all import regulations in their country.

9. Return Shipping

If a return or exchange is agreed upon by both parties, the buyer is typically responsible for the return shipping costs unless otherwise negotiated. The return process should be handled directly between the buyer and seller according to their agreed terms.

10. Contact Information

For any questions or concerns related to shipping policies or to seek assistance with shipping-related issues, don't hesitate to get in touch with us at:

WhatsApp No: +918779267289 or Email: jewelmap@jewelmaze.com